Note, this area is meant only for actual API related questions/support.

If you are interested in pricing, volume questions, partnerships, how a feature of the web app works, or anything else that does not involve how to use a method of the API, you need to use our general contact form.

MailChimp Knowledge Base

Generally speaking, our APIs mimics functionality in the app. A very common answer is "that has nothing to do with the API please check the knowledge base and or contact support". So:

API Support

MailChimp API Discuss

The MailChimp API Discuss group has been running since mid-2009 and has collected a ton of information on issues folks have run into. Questions should be posted there - please visit it to search old converstions in the event others have had the same issue and then start a discussion if you can't find anything.

Reminder: this is a public forum, so don't post passwords, email addresses, api keys, or anything else that should be kept private there. Details will be collected off list as necessary.

MailChimp API Announce

The MailChimp API Announce group is an extremely low volume, read-only group where we post notifications on important updates, new API versions, and the such. It is recommended that you subscribe to it w/ email turned on if you are very involved with out API.